Depending on how you made your reservation, there are different procedures for cancellation.

Have you booked at the reception, by phone or by e-mail? Call the regular number of the camping or send us an email.
Have you made your booking on our website or via, you have to complete your cancellation at +46 31 355 60 00 or Have you booked on do the cancellation at

Cancellation policy Dalcamp AB

Cancellation of a camping pitch, cottage, mobile home, vallabod or cabin 30-15 days before arrival 25% of the price will be charged,  14-7 days before arrival 50% of price will be charged, 6-2 days prior to arrival 75% of price will be charged 1-0 days before arrival 100 % of the price will be charged. If there are legitimate reasons for cancellation which can be proved by a certificate from a doctor, authority or insurance company no fee is charged. Legitimate reasons are 1. death, illness or accident of a serious nature, affecting you, wife / husband, partner, family or traveling companion. 2. the occurrence of a serious event outside your control which you could not foresee when you booked and which means that it is not reasonable to demand that you honor your booking, just like fire or flood in your home.